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Frequently Asked Questions 1. Do I have to submit a letter and plan for every server I’m running? A letter of justification and DR plan is required for every server, or collection of servers, providing a “service” to a department. The services generally fall into the area of e-mail, file server, or Web/application server. 2. My department is a separate...
Article Id: 14302


Getting Started with Panopto This article is for Non-Moodle users using Panopto via the Panopto Web Portal. The main differences using the Panopto Web Portal instead of Moodle are no direct delivery of videos to your Moodle course and more management of viewers for your recordings. Note: ITS recommends that instructors use Moodle for Panopto lecture capture and supplemental video...
Article Id: 17474

General Information ITS provides several digital media resources for increased learning and academic use. The purpose of this article is to provide you with information on what services are available to you, along with some usage-based scenarios to help you see which services will best serve you here at LSU. If you have any questions about any of these resources, feel free to contact...
Article Id: 17267

General Information The LSU ITS Computer Labs ( Public Access Labs ) are committed to providing the LSU Community with access to current and readily available computers, printers, and scanners. There are two labs in two different locations On-Campus. These labs run over 350 Windows & Mac Computers. All computers have Internet access, Email capabilities, and a variety of...
Article Id: 15877

General Information This information is for the LSU Office Phones for the Baton Rouge Campus, are supported by two Avaya S8800 Media Servers . Eligibility & Order Procedures Available To: LSU Faculty & Staff with an LSU Office Phone. Request Service: Submit a UNI Work Order Request . ( View instructions on filling out the UNI form. ) ...
Article Id: 16555

The steps below will explain how one can edit any given Grok article. If you would like to change or edit your own documentation but do not see the "Edit Article Content" button (seen below in step 4), you may need to be added as an editor. If you'd like to be added as an editor to a given article or set of articles please email itservice@lsu.edu with the subject "Requesting Grok editor...
Article Id: 16387



NOTE: At this time, only those departments using Cisco Deskphones and/or Cisco Jabber can use Cisco Unity Connection Voicemail The first time you access your voicemail: Press the button on your Cisco desk phone or Dial 35000 from your Cisco Jabber softphone Enter 12345 as the PIN The Unity Connection Voicemail System will prompt you...
Article Id: 20411

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