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General Information After logging in, you will be redirected to the GROK Dashboard. From here you can access everything necessary to work within GROK. Work Queues In the Work Queues section, you can access the GROK Dashboard, Pending Articles, Expired Articles, etc. My Dashboard Pending Articles Expired Articles Expiring Articles ...
Article Id: 16749

General Information GROK ( grok.lsu.edu ) is LSU's Online Knowledge Base that is managed by Information Technology Services (ITS). GROK provides an ever-expanding resource that includes overviews, helpful links, and step-by-step instructions for installing or...
Article Id: 16593

General Tiger Card Information Your Tiger Card is here to make your experience at LSU easier and more convenient. Aside from being your student identification, it also allows you to purchase meals and other items on campus with Paw Points and TigerCASH. For more information, visit the Tiger Card Web Site . Services Tied to your Tiger Card Meal Plans ...
Article Id: 16549

This article will explain how to pull analytics for GROK & Tigerware. These include both site statistics and GROK student metrics. Student Worker Metrics You can pull metrics for student workers via two ways: Article edit statistics: https://grok.lsu.edu/edit/ViewEditorStats.aspx The Article statistics are embedded in the site and not configurable. For info or...
Article Id: 20300

Article Id: 20100

NOTE: Teams meeting recordings will be saved for 60 days, after which the recording will be deleted and cannot be recovered. There are a couple of different ways to get an impromptu meeting in Microsoft Teams going with just a few clicks. To Start a Meeting in a Channel: Go to Teams. On the left side of the app, choose the channel you want to meet in from...
Article Id: 20120

Article Id: 20138

Article Id: 20150

To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

Signing in to LSU Zoom 1. Go to https://lsu.zoom.us/ and click Login. If it asks you how you would like to login, select Sign in with SSO. 2. Use your LSUMail account (e.g. mtiger1@lsu.edu) to login . Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. If you need assistance or more information...
Article Id: 19933

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