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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information ITS Desktop Support Services assists the user with the installation and configuration of computer programs and services. Eligibility & Order Procedures Available To: LSU-owned equipment. Request Service: Submit a request to the Service Desk OR e-mail your request to servicedesk@lsu.edu . Delivery Time: Up to 2 business days.
Article Id: 10572



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